Defining the strategy and implementing a new corporate university

Challenge

A large new healthcare company, which was the result of a merger, had identified the need for a profound reorganization of its corporate learning department. The objective of this assignment was to rationalize the programs on offer, with a view to align better with the company’s strategic priorities, and to propose a new set-up for the learning function.

Solutions

Carried out an assessment of the learning programs portfolio and conducted over 40 interviews with business and HR leaders to identify the needs and expectations pertaining to management training. Shaped the vision for the new learning function and defined its strategy, operating principles, organization and budget for the new university.

Results

The recommendations presented to senior management were all approved and implemented. The newly-launched learning programs received unanimous positive feedback and high satisfaction ratings. The rationalization of the learning department yielded a 15% cost reduction. The company was the first in its industry to receive the CLIP certification awarded by the European Foundation for Management Development.